FAQs

Frequently Asked Questions

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Q1: Are you a factory or trading company?

A: We are a factory established in 1998.

Q2: What is your main product?

A: Formic acid (methane acid), glacial acetic acid, dyeing acetic acid, calcium formate and sodium formate.

Q3: How do you control the quality?

A: We have own quality control system ,it is “I-S-K-U “system, also can do SGS, BV, INTERTEK and any other Third-party test.
Our inspection dept make test for every shipment
We keep the sample for 6 months of every shipment
Our lab do the inspection for 10 years.
We must assure the quality before shipment

Q4: What documents you provide for client ?

A: We provide COA, CO, SDS(MSDS), TDS, Commercial Invoice,Packing List etc, follow your requirement.

Q5: What is the loading port?

A: Usually is Tianjin Port, Qingdao also considerable.

Q6: What is the payment terms?

A: Usually is T/T,L/C at sight,  other terms can be discussed further.

Q7: Do you provide sample?

A: Sure, we provide 1-2 kg free sample.

Q8: How does your factory do regarding quality control?

A: we have our I-T-K-U quality control system,also passed ISO9001:2008 which certificated by SGS.

Q9: How about the package?

A: Usually we provide the package as 20L/25L/30L/200L/IBC(1000L) ISO TANK and BULK shipment,customer made also ok.

Q10: How long you need to do shipment?

A:We can make the shipping within 10~20 day after confirming the order.

Q11: When will i get your reply?

A: We ensure the fastest response, fastest service,E-mails will be replied with in 12 hours. Your questions will be answered on time.

Q12: What advantage do you have?

A: 1. We are the manufacturers that ensures the affordable price and high quality.
2. We near the TIANJIN port, Huang hua gang port.
3. We do service for you in 24 hours.